Welcome to “Chung Mei Pharmaceutical Co., Ltd.” (hereinafter referred to as “this website”). To protect your privacy and the security of your personal data, and to comply with the Personal Data Protection Act and other relevant laws and regulations, we have established the following Privacy Policy to explain how this website collects, processes, uses, and protects your personal data, as well as the rights you are entitled to. Please read the following carefully:
1. Scope of Application of the Privacy Policy
This policy applies to the personally identifiable information we collect when you use the services of this website. This policy does not apply to related linked websites outside of this website, nor does it apply to personnel who are not entrusted or engaged by this website in its management.
2. Collection, Processing, and Use of Personal Data
In order to provide better service, we will collect your data under the following circumstances:
- Interactive Features and Customer Service Contact: When you use interactive features on this website such as the contact form or customer service email, we will ask you to provide the necessary personal data (such as name, email address, contact phone number, and message content), and will process and use it only within the scope of that specific purpose.
- Automated Records: During general browsing, our servers automatically record related activity, including the IP address of the device you use to connect, the time of use, the browser used, and browsing and click data. This data is used solely for internal analysis to optimize the website’s structure and service quality, and will never be disclosed externally as identifiable personal data.
- Statutory Notification Obligations: (1) Period of Use: From the date you provide the data until the date you request that collection/processing/use be stopped or the data be deleted, or until the retention period required by law expires. (2) Region of Use: Within the territory of the Republic of China (Taiwan) and the location of the company’s server host. (3) Recipients of Use: This company and partner vendors entrusted by this company to handle related matters. (4) Method of Use: In electronic file or paper form, used in an automated or non-automated manner within the scope of the aforementioned purposes. (5) Categories of Personal Data Collected: Data that identifies an individual (such as name, contact phone number, email address, etc.) and general web browsing records (such as IP address, cookies, etc.).
3. Channels for Exercising Your Rights
With respect to the personal data of yours that this company has collected, you may exercise the following rights with us at any time:
- Inquire about or request to review the data.
- Request a copy of the data.
- Request supplementation or correction.
- Request that collection, processing, or use be stopped.
- Request deletion of personal data.
If you wish to exercise the rights above, or have any questions about this Privacy Policy, please contact us via “Contact Us,” and a dedicated representative will assist you as soon as possible. You are free to choose whether to provide your personal data; however, if you decline to provide the data necessary for us to carry out our business or respond to customer service requests, this website may be unable to provide you with complete services or respond to your needs in a timely manner.
4. Data Protection and Security Maintenance
The host servers of this website are equipped with firewalls, anti-virus systems, and other relevant information security equipment and necessary protective measures to protect your personal data. Only authorized personnel may access your personal data, and all relevant personnel have signed confidentiality agreements. If it is necessary for business reasons to entrust other units with providing services, this website will also strictly require them to comply with confidentiality obligations and will adopt necessary audit procedures.
5. Policy on Sharing Personal Data with Third Parties
This website will never provide, exchange, rent, or sell any of your personal data to other individuals, organizations, private enterprises, or government agencies, except where there is a legal basis or contractual obligation to do so. Such exceptions include, but are not limited to:
- With your explicit written consent.
- As expressly provided by law, or as required by judicial authorities/competent authorities pursuant to legal procedures.
- To avert danger to your life, body, freedom, or property.
- In cooperation with government agencies or academic research institutions, where necessary for statistical or academic research purposes in the public interest, and the data has been de-identified.
- When entrusting vendors to assist with website maintenance or digital data analysis, in which case we will fulfill our duty to supervise and manage our outsourcing partners.
6. Use of Cookies and Digital Tracking Tools
In order to provide you with a personalized and optimal service experience, this website uses cookie technology:
- Essential Website Operation Cookies: Ensure the normal operation of the website’s core functions.
- Analytics and Marketing Cookies: We may use third-party tracking tools to collect anonymized usage behavior data in order to optimize the user experience.
You can choose whether to consent to the use of analytics and marketing cookies via the “Cookie Consent Banner” on the website’s homepage. You may also change your acceptance of cookies at any time in your browser settings (including setting a privacy level or rejecting them entirely). If you decline necessary cookies, certain functions of the website may not work properly.
7. External Links on the Website
Pages on this website may provide links to other websites. However, this Privacy Policy does not apply to those linked websites; please refer to the privacy policy of the respective linked website.
8. Amendments to the Privacy Policy
In response to changes in laws and regulations, technological advances, and adjustments to internal management systems, this website will amend this Privacy Policy from time to time. The amended terms will be posted directly on the website and announced accordingly. If a major change affecting your rights and interests is involved, we will provide notice through a prominent announcement on the website or individual notification. Please review this policy periodically to protect your own rights and interests.